In the past I have had communication with the service department that was not up to standards. I called to inquire one Saturday afternoon and spoke with a lady named 'Brooks' When I tell you that this person was so even toned, professional, caring and assuring and she  asked all of the right questions so that we can fix my daughters car, I cannot begin to Thank Brooks enough. Brooks took the time to listen to my grievance about my past experience and assured me that she will take care of us. I was told initially it would take two days to repair, Brooks got done in under six hours. I originally was told we had to get a rental Brooks said:let me work on that perhaps we don't have to go through the hassle based on our work schedules it was going to be very difficult for us to get to the dealership to get to the rental company and get the rental car. We were in that morning and out that evening. All problems we had and some found were repaired with excellence. Brooks is NOT in management which based on how she handled us I thought she was. I highly recommend that if not promoted to such she absolutely needs kudos for her OUTSTANDING Customer Service. She makes sure that the customer is followed up with, and taken care of to the fullest. Thanks Brooks!!!

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Amazing customer service!!! I brought my car in to check my battery, of course it was bad and needed replaced. The outstanding, above and beyond service I received brought me to tears! Thank you for doing more than, I EVER could have dreamt!!!

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Nice people, very difficult to believe that you are in a new car dealership. I would recommend highly!

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Had some minor issues but had it worked out. Now a satisfied customer. Thanks to the GM Casey Wildey?

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We have had a Prius, Hybrid Avalon and now our new Hybrid Sonata.  We are so excited to continue getting over 40 MPG and a smooth ride.  The Sonata has everything we wanted in our new car.  It seems hybrids are difficult to find in Indiana.  Glad Ray Skillman Avon location had just what we wanted.  The sales team was excellent.  The new facility there is lovely.  Every aspect of our visit and purchase was professional.  We are looking forward to returning there for our service on the car.

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