Customer Testimonials
Just asked them to check my work on rear brake caliper replacement and e-brake adjustment. 2011 Hyundai Elantra They did at no charge. Really unexpected..
I got in and out really fast.
Update: My cars salesman, Mitch, contacted me and tried to make things right after seeing this review. I am giving another two stars for the customer service seen from this dealership. They saw that I was not satisfied and wanted to make sure my needs were addressed. They did a phenomenal job taking care of my needs when they could have just left it alone. I had been to several dealerships when deciding which car to buy. After dealing with the staff at Ray Skillman, it is clear that their main focus is making sure the customer is happy before, during, and after the car buying process!I just bought a Nissan maxima from their dealership this week. While the dealership team is better than any other that I have seen, they are not perfect. They still do not do things other dealerships will do that I will keep in mind when people ask me for recommendations. They did not come down on the price a penny (they said the price had already been moved down, which is what all dealerships say), they also did not give me anything extra for buying the car, like filling the gas tank up. This made me have to fill the car up before I could even get it home, and left a really sour feeling afterwards. Finally, they tried to throw in a bunch of extras that would have made my car payment go up by over 100 dollars a month. On a side note, Eric in their financing team did an amazing job of lowering my payment and listening to what I wanted!
Had great service on my after market warranty. 2 other places bounced me around, telling me to call other shops. This place finally helped thru everything. Very friendly and helpful. Highly recommend
Nice Customer service
Came in after a nearby dealership could not get us what we wanted, thought lets just take a look and see. We met Seth Murray as we were walking in, explained it was a 2 deal or no deal. He as well as Joe Crist worked together and found a 2018 Sonata for my son and a 2018 Tucsan for myself. Corey Reber helped my son get a great deal he could afford on his own. Then Ryan Watts and Corey came in and made things right for my husband and I. I cant say enough wonderful things about how these men took great care of us. I will definitely refer my friends and family to them. From the bottom of my heart Thank you. You made this anniversary one I will remember for a lifetime.
Love this place! All the staff, anyone you engage with is so nice!
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